Shipping + Exchanges
Ground Shipping: Olen offers a flat ground shipping fee of $5 via USPS on all orders going to any destination in the continental United States. Please allow 3-8 business days for arrival. Orders are shipped from Los Angeles, CA.
2-Day Shipping: We offer expedited orders via FedEx 2-Day delivery for $20. If you need your order further expedited, please contact us directly.
Overnight Shipping: Overnight shipping is available for $35 for orders submitted no later than 3pm PST. Please note that overnight shipments will arrive by 8PM the next business day.
Hawaii and Alaska: We ship via FedEx 2-Day delivery for $20. We apologize for the additional cost, Hawaiians and Alaskans!
International Shipping: Please contact us directly to arrange international shipping.
Olen accepts exchanges on unworn and unused merchandise. Exchanges can be made for a new size or a new style (with applicable charges for differences in value).
Shipping to customer on the new style/size will be free. However, customer will be responsible for paying shipping on the returned item.
As always, if you have any issues or concerns, please contact us directly.
Thanks for your understanding and support of our small business.